Shipping Policy
At ModaThink.com, we are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
All orders placed on ModaThink.com are processed within 1–3 business days, excluding Sundays and public holidays. Order processing includes verification, quality checks, packaging, and dispatch preparation.
Once your order has been shipped, you will receive a confirmation message or email along with tracking details.
Please note that processing times may be extended during high-demand periods, promotional sales, or due to unforeseen circumstances.
2. Shipping Locations
We currently ship to locations within India only. If your delivery address is not serviceable by our courier partners, we will inform you and may cancel or refund the order in accordance with our Returns & Refunds Policy.
3. Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on:
Delivery location
Order value
Selected shipping method
Any applicable shipping fees will be clearly displayed before order confirmation. From time to time, ModaThink.com may offer free shipping promotions, which will be announced on the website.
4. Estimated Delivery Time
Delivery timelines depend on your location and the courier service used. Estimated delivery times are as follows:
Metro cities: 3–5 business days
Non-metro and remote areas: 5–8 business days
These timelines are estimates and may be affected by weather conditions, courier delays, strikes, regulatory requirements, or other factors beyond our control.
5. Tracking Your Order
Once your order is shipped, tracking details will be shared via email or SMS. You can use the provided tracking number to monitor your shipment on the courier partner’s website.
If you experience any issues with tracking, please contact our customer support team for assistance.
6. Delivery Issues
ModaThink.com is not responsible for delays caused by incorrect, incomplete, or inaccurate shipping information provided by the customer. Please ensure that your delivery address and contact details are correct at the time of checkout.
If a delivery attempt fails due to customer unavailability, the courier partner may reattempt delivery or return the package to us. Additional shipping charges may apply in such cases.
7. Damaged or Missing Packages
If your order is received in a damaged, tampered, or incomplete condition, please notify us within 24 hours of delivery along with clear photos or video evidence of the package and product. We will review the issue and take appropriate action in line with our Returns & Refunds Policy.
8. Change or Cancellation of Orders
Once an order has been shipped, it cannot be modified or canceled. Requests for address changes must be made immediately after placing the order and are subject to approval prior to dispatch.
9. Force Majeure
ModaThink.com shall not be held liable for delays or failure in delivery resulting from circumstances beyond our reasonable control, including natural disasters, government actions, strikes, or courier service disruptions.
10. Contact Us
For any questions or concerns related to shipping, please contact us:
Website: https://modafuelshops.store
Email: info@modafuelshops.store
